Data protection

Groke Türen und Tore GmbH ballpoint pen lying on documents

Data protection declaration

It is very important to us to protect your personal data when you visit our website.  We therefore comply with the statutory provisions on data protection, in particular the German Data Protection Act (BDSG), the German Telemedia Act (TMG) and the statutory data protection provisions in the various German federal states.

All data you provide to us will, of course, be treated confidentially. We do not make your data available for the use of others unless you give your consent or where we are obliged to disclose such data by order of the authorities or courts.

Your personal data are only collected, stored, processed and used in accordance with the following data protection declaration.


1. Collection, storage, processing and use of personal data

a) Collection, storage, processing and use of data on accessing the website []

When the website is merely accessed, we do not store, process or use any of your personal data. However, data are produced and temporarily stored in a log file for the purpose of data security on our server. These data can permit identification (e.g. IP address, date, time and files called up). These usage data are analysed internally in order to analyse users' interests and behaviour anonymously for statistical purposes. For this purpose, your IP address is truncated by the last three digits. As a result, it is not possible to identify you subsequently.

These usage data are not analysed in order to create personal usage profiles unless you have expressly consented to their use for this purpose. We explicitly reserve the right to analyse the data in the event of our website being misused or in the event of any other violations of the law, which could result in us reporting the case to the prosecuting authorities. Your usage data are not analysed in any other way or passed on to third parties. These statistical raw data are deleted after 90 days.

b) Storage, processing and use of data that you explicitly provide to us

We also collect personal data where such data are made available to us voluntarily, for example, during registration, when completing forms or sending e-mails, when ordering products or services, when making inquiries or requesting materials.
We use the personal data you provide to us (title, name, address, e-mail address) in accordance with the provisions of German data protection legislation.

If your personal data are required for the substantiation, content or amendment of the contractual relationship, they are used exclusively for the purpose of performance of the contracts concluded between us, for example for the delivery of goods to the address you specify. Your personal data are not used for the purposes of market research or the creation of suitable offers.

The personal data required in order to allow you to benefit from our services and allow us to charge you for them (usage data) are also used initially exclusively for the purpose of performance of the contracts concluded between us. In particular, such usage data include the data that identify you as the user, information on the start, end and extent of your usage and information on the telemedia services you have used.

c) Storage, processing and use of data with your explicit consent

Subject to your consent, we are entitled to collect, process and store personal data, to combine them with other data, archive and use them. You make this declaration of consent separately and voluntarily, and a record is kept of it. You can view this record at any time. If you have approved the use of personal data for particular purposes that require consent, you can revoke this consent at any time. We will then delete the data. If data are passed on to third parties with your consent, these third parties are immediately informed and requested to delete the data. You are entitled to grant limited consent to the use of your data. Data are then deleted to reflect this limited consent. Your e-mail address may not be used for promotional purposes without your explicit consent.

"I give my consent for my name, address or e-mail address and other voluntary information to be used for the purpose of compiling and sending out selected, customised information. I can revoke this consent granted to Groke Türen und Tore GmbH at any time for the future.”

You make this declaration of consent separately and voluntarily and are entitled to revoke it at any time.

d) Data processing and usage despite revocation of and/or without consent

However, the German Data Protection Act (BDSG) allows data to be processed and used whenever this is done within the scope of the purpose of the contractual relationship or contract-like relationship of trust, or when it is necessary to preserve the justified interests of the party storing it and there are no grounds for assuming that this is outweighed by the legitimate interest of the person concerned in preventing the data from being processed or used. Despite revocation or full or partial withdrawal of the declaration of consent, data can therefore also be processed and used without your consent within the limits allowed by the law, in particular to meet statutory archiving obligations.


2. Revocation, blocking, deletion and correction of your personal data

a) Revocation

You are entitled to revoke your consent to the storage of your personal data at any time or demand that these data be corrected. You are also entitled at any time to revoke your consent for further voluntary data to be collected and stored by us. We would like to point out that in order to protect your privacy and ensure security, we will verify your identity before you can carry out any such measures.

If you wish to object to your data being used in the future and/or revoke your consent, please notify us of this by writing to the following address and if possible, enclosing a copy of your identity card or passport:

Groke Türen und Tore GmbH, Wikingerstr. 10, 76189 Karlsruhe,

If you revoke your consent to the storage, processing and use of your personal data, we will delete all stored data immediately. Please note, however, that in this case we can no longer provide you with services /features for which registration is required.

b) Blocking, deletion and correction of your personal data

You are entitled to have personal data that are stored by us blocked, deleted or corrected.

If you wish to have the personal data stored by us blocked, deleted or corrected, please notify us of this by writing to the following address:

Groke Türen und Tore GmbH, Wikingerstr. 10, 76189 Karlsruhe,


3. Use of without registration

You can use our website without registering at


4. Use of cookies/session IDs, web analysis services

a) Cookies

We use cookies at our domain Cookies are small units of information that are stored temporarily on your hard disk by our server when you visit our website. They help us to carry out analyses of the use of our website. The cookies used on our website contain no personal data at all, no personal data are generated or forwarded, and no links are established to personal data. Our cookies are stored on your hard disk for three hours and then deleted. When individual pages are accessed, session cookies (temporary cookies) are used to facilitate navigation. These session cookies do not contain any personal data and expire at the end of the session. Most browsers are set up to accept cookies automatically. However, you can disable the automatic acceptance of cookies or make settings to your browser so that you will be notified whenever cookies are sent. However, we would like to point out that if you disable cookies, you may not be able to use some of the features of our website or may only be able to use them to a limited extent.

b) Web analysis services: Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics also uses cookies, text files that are stored on your computer and enable your use of the website to be analysed. As a rule, the information created by the cookie about your use of this website is transferred to a Google server in the USA and
stored there.

IP addresses are anonymised on this website. In member countries of the European Union or other countries that are signatories to the Agreement on the European Economic Area, Google truncates your IP address beforehand. Only in exceptional cases is the full IP address transferred to a Google server in the US and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, compile reports about activities on the website and provide the website operator with further services in connection with website and
Internet usage. The IP address transferred by your browser for the purpose of Google Analytics is not merged with any other Google data. Here, too, you can prevent the cookies from being stored by means of a corresponding setting in your browser software, but we would like to point out that you may not be able to use all the website's functions to the full extent in this case. In addition,
you can prevent Google from obtaining and processing the data created by the cookie concerning your use of the website (including your IP address) by downloading and installing the browser plugin accessed by clicking the following link:


5. Commissioning of third parties

We are entitled to commission companies or individuals that we have carefully selected, as provided for in the German Data Protection Act, to take on or carry out work in our name in connection with the purpose set out in this data protection declaration. This includes Internet providers, server operators, companies that handle payments and other companies or individuals that provide assistance. Such companies may be granted access to personal data that they require for their activities. These companies or individuals are not entitled to use the data for any other purpose.


6. Information about stored data

You are entitled to view the personal data we have stored on you free of charge at any time. The information is provided in writing. If you would like information on the storage of your personal data, please notify us of this by writing to the following address and if possible, enclosing a copy of your identity card or passport:

Groke Türen und Tore GmbH, Wikingerstr. 10, 76189 Karlsruhe,


7. Security of the data

We do everything we can to keep your data secure, as required by the applicable data protection laws. For this reason, certain sensitive data are transferred in encrypted form to our server and the contracting parties associated with us. However, we would like to point out that electronic communication can never be completely secure. This means that all data and information that you send us voluntarily can be obtained by third parties attempting to procure data unlawfully. We cannot accept any responsibility or liability for the disclosure of information as a result of errors and/or unauthorised access by third parties during data transfer.


8. Protection of minors

If you are under 18 years of age, you should not transmit any personal data to us without the permission of your parents or legal guardians. We request no personal data from children and adolescents. We do not knowingly collect such data or forward them to third parties.


9. Amendment of the data protection declaration

We reserve the right to amend this data protection declaration in accordance with the statutory data protection provisions.


10. Accessing the data protection declaration

You can obtain and print out the data protection declaration from any page of the domain under the link "Data protection".

We would like to point out that, when you leave our website by clicking links on the website, the data protection provisions of the relevant website operators are applicable and may differ from these data protection provisions.